We're unable to provide the same excellent level of support provided by our Customer Support team because the Forums are not well suited for the type of information-gathering and troubleshooting that's needed in order to correct issues of this nature. Often, we can provide a known solution for technical issues in the Forums and some of our tech savvy pond residents may also swim by with good tips and suggestions. Here are a few suggested articles that have helped many people correct these types of problems in the past: Using our Help pages is always the quickest way to get technical problems resolved. If there's trouble with getting Spirits of Mystery: Chains of Promise to work correctly, we highly recommend going to our Help pages.
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